Welcome to www.mytanzaniasafari.app (the “Platform”). By accessing or using this Platform, you agree to comply with and be bound by these Terms of Use (“Terms”). If you do not agree to these Terms, please refrain from using the Platform.
1. Definitions
- Platform: www.mytanzaniasafari.app.
- User: Includes both Partners and Clients (Tourists) accessing or using the Platform.
- Partner: An entity or individual that subscribes to post and manage safari or tour packages.
- Client: A user who browses, books, and pays for tour packages or safaris.
- Services: Functionality provided by the Platform, including posting, browsing, booking, and payments.
2. Eligibility
- Users must be at least 18 years old to use the Platform.
- By registering, you represent and warrant that the information provided is accurate and complete.
3. Accounts and Registration
- Certain features require an account.
- You must keep your login credentials confidential.
- You are responsible for all activity under your account.
4. Responsibilities of Partners
- Provide accurate, complete package information (pricing, dates, inclusions, exclusions, policies).
- Be solely responsible for availability, quality, and delivery of services.
- Comply with applicable laws/regulations governing tourism in Tanzania.
5. Responsibilities of Clients
- Provide accurate booking information.
- Pay the full amount for bookings per package terms.
- Understand that bookings may be subject to the Partner’s cancellation policy.
6. Payments and Fees
- Payments are processed securely through third-party gateways integrated with the Platform.
- Service fees (if any) will be disclosed before payment.
- The Platform is not responsible for payment disputes between Partners and Clients.
7. Cancellation and Refunds
- Cancellation and refund policies are set by Partners and shown on package pages.
- The Platform does not enforce or mediate refund policies.
8. Prohibited Activities
- Misrepresenting information.
- Using the Platform for unlawful activities.
- Attempting to breach or circumvent security measures.
9. Intellectual Property
- All content (text, graphics, logos, software) is owned by the Platform or its licensors.
- You may not copy, modify, or distribute content without prior written consent.
10. Limitation of Liability
- The Platform is provided “as is” and “as available,” without warranties of any kind.
- The Platform is not liable for any loss, damage, or liability arising from use of the Platform or services provided by Partners.
11. Privacy Policy
By using the Platform, you consent to data practices as described in our Privacy Policy.
12. Termination of Use
- We may suspend or terminate accounts that violate these Terms or engage in fraudulent or harmful activities.
13. Governing Law and Dispute Resolution
- These Terms are governed by the laws of Tanzania.
- Disputes will be resolved amicably; failing that, through arbitration in Tanzania.
14. Changes to the Terms
- We may update or modify these Terms at any time.
- Continued use of the Platform constitutes acceptance of updated Terms.
15. Contact Information
Questions or concerns: